Studio Policies

By booking an appointment with Everbare Esthetics, LLC, you acknowledge that you have read, understood, and agree to the following studio policies. These policies are in place to ensure fairness, protect appointment availability, and maintain a professional environment for all clients.

For the purposes of this policy page, Everbare Esthetics, LLC will hereinafter be referred to as “Everbare.” All references to “Everbare” throughout these policies refer to Everbare Esthetics, LLC, its owner, and its authorized representatives.

General Studio Policies

Policy Acceptance

Before submitting a booking, the client must select a required, unchecked acknowledgment confirming agreement. By selecting that acknowledgment and submitting the booking or consent form, the client intends to electronically sign the version presented for that appointment.

A booking summary highlights important terms but does not replace this complete agreement.

Accessible Booking and Reasonable Accommodation

First-time clients ordinarily book online so required forms and booking records can be completed. A client who has a disability or needs assistance may request a reasonable modification or an effective alternative method of communication.

Everbare will consider reasonable disability-related modifications to its booking, cancellation, communication, and attendance procedures when required by applicable law. Clients are not required to disclose unnecessary medical details when requesting an accommodation.

Appointment Booking

An appointment is not confirmed until all required forms and acknowledgments are completed and all applicable payment or card requirements are satisfied.

The price and duration displayed when booking identify the scheduled services and complete reserved appointment window. First-time studio clients must select the applicable new-client service unless Everbare authorizes another booking method.

Booking an appointment designated for returning clients does not make a first-time client eligible for that service or appointment type. If a first-time client books a returning-client appointment or otherwise selects an appointment type for which the client is not eligible, Everbare may modify, decline, or cancel the booking and require the client to book the applicable new-client service. Any applicable charge will be determined under Everbare’s cancellation, booking-incompatibility, or contraindication policies based on the circumstances.

Card on File and Payment Authorization

Except for a virtual consultation paid in full when booked, an authorized payment card stored through Square is required to book and maintain every appointment. This requirement applies even when the client expects to pay with a gift card, package, credit, or another payment method.

Everbare does not store the full card number. The actual cardholder must authorize the card. If the cardholder is not the client receiving the service, the cardholder must separately provide authorization through Square.

By providing authorization, the cardholder authorizes Everbare and Square to store the card and charge it for:

Services and add-ons listed in the booking at the displayed or otherwise agreed price.
Services and add-ons separately approved during the appointment.
Retail products separately approved at purchase.
A 50% studio late-cancellation or late-rescheduling charge.
A 100% studio no-show charge.
Valid unpaid balances arising under this agreement.

A completed service or approved retail purchase is charged at checkout. A policy charge or valid unpaid balance may be processed after the event that creates it. An electronic receipt will be provided when a charge is processed.

The cardholder may remove the stored card or revoke authorization through Square. Removing the card or revoking authorization does not automatically cancel an appointment, cancel a service, waive the cancellation or no-show policy, or erase a valid payment obligation.

Unless Everbare expressly confirms that an appointment has been canceled, the appointment remains scheduled and the client remains responsible for complying with the cancellation, rescheduling, lateness, and no-show policies.

Everbare may cancel or decline to maintain an appointment after discovering that the required card is no longer stored or authorized. Everbare may also decline new bookings until a valid card is stored and authorized again.

An authorized card on file is a continuing requirement for maintaining a studio appointment. If the cardholder removes the stored card or revokes the required authorization, Everbare reserves the right to cancel the appointment.

If Everbare does not cancel the appointment, removal of the card or revocation of authorization does not cancel the appointment, waive the applicable cancellation or no-show policy, or eliminate a valid balance arising from the appointment. Any valid unpaid balance remains due and may be invoiced or pursued through lawful means.

If a charge is declined, expired, blocked, disputed, or otherwise not processed, the valid unpaid balance remains due.

Studio Appointment Cancellation and Rescheduling

At least 24 hours’ notice is required to cancel or reschedule an appointment.

A cancellation or request to move an appointment received less than 24 hours before the scheduled start time is a late cancellation, even when the client wants to book another date.

The authorized card on file may be charged 50% of the total price of every service and add-on reserved in the appointment.

A pattern of repeatedly rescheduling appointments may result in Everbare declining future appointments, requiring prepayment or additional booking conditions, or otherwise limiting future booking privileges when reasonably necessary to protect appointment availability and business operations.

Cancellation or rescheduling notice must be provided directly to Everbare by calling, leaving a voicemail, or sending a text message to Everbare’s business telephone number, or by using Everbare’s online scheduling system when that option remains available.

Social-media messages, social-media comments, website contact-form submissions, or communications sent through another method are not accepted as cancellation or rescheduling notice.

When the online scheduling system permits a client to reschedule more than 24 hours before the appointment, the client may use that option without a rescheduling charge. A pattern of excessive or repeated rescheduling may still result in booking restrictions, prepayment requirements, or denial of future appointments under Everbare’s rescheduling policy.

Virtual skincare consultations are subject to the separate prepaid cancellation and rescheduling terms below.

Illness and Emergencies

Clients should call or text Everbare before a studio appointment when they are sick. Clients must not attend an in-person appointment while experiencing a contagious illness.

Everbare will waive the studio late-cancellation charge when a client reports a contagious illness before the scheduled appointment start time instead of attending.

A contagious-illness report made after the scheduled appointment start time does not reverse a no-show charge.

If a client was hospitalized or experienced another emergency that reasonably prevented the client from contacting Everbare before the appointment, Everbare may request documentation reasonably showing the hospitalization or emergency care and its timing. Unrelated medical information and diagnosis details may be redacted. When Everbare determines that the circumstances reasonably prevented advance notice, any no-show charge already processed will be refunded.

For another genuine emergency, the client must contact Everbare before the appointment or as soon as reasonably possible. Everbare determines whether an emergency exception applies based on the circumstances.

An approved exception permits rescheduling but does not guarantee a cash refund.

Repeated illness-related or emergency cancellations, particularly repeated cancellations close to the scheduled appointment time, may result in Everbare requiring prepayment for future appointments, imposing additional booking requirements, declining to maintain an existing appointment, or refusing future appointments when reasonably necessary to protect appointment availability and business operations.

Everbare will consider reasonable disability-related modifications and will apply this policy lawfully and without prohibited discrimination.

Because virtual consultations do not create an infection risk, being contagious does not automatically qualify for a virtual rescheduling exception. A virtual illness exception may be approved when the illness actually prevents meaningful participation, such as when the client cannot speak or cannot reasonably participate for the scheduled 30-minute period because of active vomiting or similarly disruptive symptoms.

Appointment Timing, Lateness, and No-Shows

The scheduled time is the complete appointment window. It may include consultation, changing or undressing when applicable, settling onto the treatment table, the service, redressing, and checkout.

The scheduled end time does not move because a client arrives or becomes ready after the scheduled start.

The waiting area and treatment room may be available up to 10 minutes before the appointment so the client can settle in, but early arrival is not required.

A studio client who has not arrived by 10 minutes after the scheduled start time is a no-show. The service will not be performed unless Everbare expressly decides otherwise, and 100% of the total price of all reserved services and add-ons is due.

A client who arrives before the 10-minute cutoff but is not ready at the scheduled start may receive a shortened or modified service that still ends at the scheduled end time. The full scheduled price remains due.

When a client is late for a waxing appointment, some requested hair may remain when the appointment ends. Everbare may decline to begin when the remaining time is insufficient to perform the service properly or safely.

The full scheduled price remains due when client lateness causes the service to be shortened or declined.

Gift Cards

Purchased Everbare gift cards are redeemable for eligible Everbare services only. They are not redeemable for retail products, skincare merchandise, cash, or account credit except where applicable law requires otherwise.

Purchased gift cards expire five years after the original purchase date, or later if applicable law requires.

A valid authorized card on file is still required to book and maintain a studio appointment expected to be paid with a gift card. A gift card is a payment method for an eligible service; it does not replace the required booking card or cardholder authorization.

Late-cancellation and no-show charges are charged to the authorized card on file.

Gift cards are nonrefundable and are not replaced when lost, stolen, damaged, used without authorization, or provided to an unintended recipient, except where applicable law requires otherwise.

Everbare may hold a transaction for review when fraud or misuse is reasonably suspected.

Gift cards are purchased and processed through Square, so Square gift card numbers will not work in the gift card or coupon field shown during online booking through Acuity. That field should be used only for valid promotional or coupon codes issued by Everbare.

Contraindications and Appointment Charges

Everbare may modify, postpone, or decline a service when a contraindication or unsafe condition is present.

Clients are responsible for reviewing and following preparation requirements and contraindication information provided after booking and in appointment communications sent before the service.

If Everbare cannot safely perform the scheduled service because the client created or failed to avoid a disclosed contraindication after receiving advance preparation or contraindication instructions, a charge equal to 50% of the scheduled price will be due because the appointment time was reserved and may not reasonably be filled at the last minute.

Examples include:

Arriving with a sunburn or active tan.
Using a product the client was instructed to discontinue before the service.
Receiving a procedure within a disclosed restricted time period.
Arriving without sufficient hair length for the booked waxing service.
Failing to disclose information reasonably necessary to determine whether the service can be safely performed.
Failing to follow other preparation instructions provided for the booked service.

The 50% contraindication charge applies when the relevant restriction or preparation requirement was reasonably disclosed to the client before the appointment through Everbare’s booking materials, policies, appointment instructions, reminders, or other advance communication.

Everbare may evaluate unusual circumstances individually and will make exceptions when required by applicable law.

Retail Products Sold Directly by Everbare

Retail products and other physical goods sold directly by Everbare are final sale except where a refund, replacement, or other remedy is required by applicable law.

Circadia Online Orders

Products ordered through Everbare’s Circadia professional retail link are purchased from, processed by, and fulfilled by Circadia.

Circadia—not Everbare—controls:

Product availability.
Product descriptions and prices.
Taxes.
Shipping charges and promotions.
Processing times.
Order acceptance and cancellation.
Fulfillment and delivery.
Exchanges and returns.
Product credits and product refunds.

The shipping price and any free-shipping threshold displayed by Circadia at checkout govern the order. Everbare does not independently guarantee a shipping price, processing time, delivery date, or product availability.

Clients must direct shipping, delivery, missing-item, damaged-item, order-cancellation, exchange, return, refund, and product-credit requests to Circadia using the contact method stated in the order confirmation or Circadia’s current policies.

Under the Circadia policies provided to Everbare, return or exchange eligibility may require that products:

Were purchased directly from Circadia.
Remain unopened and unexpired.
Remain in their original, unaltered packaging.
Include proof of purchase.
Have at least six months remaining before expiration when returned.
Are not promotional items excluded from return eligibility.

Everbare may provide reasonable assistance when Circadia specifically requires a request to be routed through the referring professional. Everbare does not control Circadia’s decision and does not independently promise a product replacement, credit, return, or refund.

Reporting Treatment and Product Reactions

Clients should contact Everbare promptly about any suspected treatment or product reaction, regardless of when it appears.

Reporting a reaction allows Everbare to document what occurred, provide appropriate nonmedical aftercare guidance, reconsider products or techniques used during future appointments, and avoid knowingly repeating a product or procedure that may have contributed to the client’s response.

If a client does not report a previous reaction, Everbare may not know that a particular product, ingredient, technique, or procedure should be avoided or modified during a future service.

A reaction report does not, by itself:

Establish that Everbare or a particular product caused the reaction.
Constitute an admission of fault or liability.
Guarantee a refund or free corrective service.
Create a medical provider-patient relationship.

Everbare may request photographs, product information, timing information, or other details reasonably related to understanding the reported reaction.

Everbare may recommend that the client stop using a suspected product, provide general aftercare guidance within an esthetician’s scope, decline or modify future treatment, or direct the client to an appropriate medical professional.

Clients experiencing severe, rapidly worsening, or otherwise concerning symptoms should seek prompt attention from an appropriate medical professional.

A client who experiences a reaction to a product purchased through Circadia should notify Everbare if the product was part of an Everbare-recommended routine so future guidance can be adjusted.

Any request for a Circadia product return, exchange, credit, or refund must be handled under Circadia’s current policies and directed to Circadia.

Payment Disputes and Valid Unpaid Balances

Clients are encouraged to contact Everbare promptly about a billing concern so it can be reviewed and, when appropriate, corrected.

Nothing in this agreement waives a cardholder’s lawful right to dispute a transaction with the card issuer or payment processor.

Everbare may respond to a payment dispute with booking records, cardholder authorizations, policy acknowledgments, service documentation, communications, receipts, photographs, and other relevant evidence.

Everbare may pursue a valid unpaid balance through lawful means.

Future bookings may be declined for legitimate, lawful, and nondiscriminatory business reasons, including an unresolved valid balance.

Health, Safety, Hygiene, and Professional Conduct

Clients must provide accurate disclosures and follow preparation and aftercare instructions.

Services may be modified, postponed, stopped, or declined because of contraindications, infection-control concerns, product instructions, safety, scope-of-practice limitations, insufficient appointment time, or incomplete information.

Clients must not attend while experiencing a contagious illness or when the treatment area has an active infection, infestation, open wound, uncontrolled bodily-fluid exposure, or another condition preventing safe and sanitary service.

For bikini, Brazilian, or other intimate waxing, clients must arrive reasonably clean. A client coming directly from the gym, strenuous exercise, or another activity that leaves the area sweaty or soiled should shower or cleanse before arriving.

Everbare may postpone or decline service when the treatment area cannot be serviced safely or hygienically.

Everbare may end an appointment immediately and require the client to leave because of harassment, sexual conduct, threats, abusive behavior, intentional inappropriate exposure, or other serious misconduct.

If Everbare stops or terminates an appointment because of the client’s prohibited misconduct, 100% of the scheduled price of the reserved services and add-ons is due, whether or not the service was completed.

Intimate-Waxing Eligibility and Anatomical Limitations

Everbare’s bikini and Brazilian waxing services are designed for and limited to pubic-area waxing for clients with external vulvar anatomy.

Everbare does not offer penile or scrotal waxing, regardless of the client’s gender identity.

Waxing penile or scrotal anatomy is a materially different service requiring different training, positioning, skin-support techniques, and safety considerations. It is outside Everbare’s current training and offered service menu and cannot be performed safely by Everbare.

This eligibility restriction is conspicuously disclosed in the service description before booking. A client who is unsure whether the offered service is compatible with the client’s anatomy should contact Everbare before booking.

Booking and appearing for a bikini or Brazilian service despite this conspicuously disclosed anatomical restriction is treated by Everbare as prohibited misconduct and a violation of Everbare’s professional and intimate-service boundaries. The service will not be performed and 100% of the scheduled price is due.

Minors and Age-Restricted Services

Clients age 16 or 17 may receive eligible facial and non-intimate waxing services only when a parent or legal guardian signs the applicable agreement and remains physically present for the entire appointment. If the parent or legal guardian leaves during the appointment, Everbare will stop the service immediately and contact the parent or guardian to return and pick up the minor. Everbare will not accept future appointments for that minor after a violation of this requirement. Once the minor is 18, they are welcome to resume appointments with Everbare again.

Chemical peels, bikini waxing, Brazilian waxing, and virtual skincare consultations are available only to clients age 18 or older.

A parent or legal guardian must separately complete the cardholder authorization through Square when providing the payment card.

Right to Modify, Decline, or Discontinue Service

Everbare may lawfully modify, postpone, decline, or discontinue a service because of:

A contraindication.
A safety or sanitation concern.
Insufficient appointment time.
Incomplete or inaccurate disclosure.
Nonpayment.
Repeated policy violations.
Inappropriate conduct.
Product instructions.
Scope-of-practice limitations.
Service incompatibility.
A legal restriction based on the client’s location.

Everbare will apply this policy without unlawful discrimination and will consider reasonable disability-related modifications.

Photography and Image Records

Everbare requires before-and-after photographs for every facial treatment, chemical peel, and facial waxing service. These photographs are required for treatment documentation, treatment planning, progress comparison, and safety review. A client who does not consent to required photographs cannot receive a service for which photography is required.

For purposes of this policy, facial waxing includes brow, lip, chin, and other waxing performed on the face.

Everbare does not take before-and-after photographs for body-waxing services. Body waxing includes bikini, Brazilian, underarm, leg, and other non-facial waxing services.

Revoking required photography consent applies prospectively. A client who revokes consent cannot receive future services for which photography is required unless consent is provided again.

Before-and-after photographs are a mandatory safety and documentation prerequisite for all facial treatments. If a client arrives but declines to fulfill this required prerequisite, the service cannot proceed. Because the reserved appointment time is forfeited at the last minute and cannot be refilled, this is treated as an on-site cancellation and 100% of the scheduled price is due.

Required treatment photographs are maintained as part of Everbare’s service and treatment records and may be retained indefinitely when reasonably necessary for treatment documentation, safety, insurance, regulatory, payment-dispute, or legal purposes.

Photographs are stored digitally. Access is limited to Everbare and service providers that store or process the records on Everbare’s behalf. Photographs may also be disclosed when reasonably necessary or legally required, including in connection with insurance matters, regulatory obligations, payment disputes, subpoenas, court orders, or legal claims.

Required treatment photographs will not be used for advertising, social media, Everbare’s website, portfolio use, or other promotional purposes unless the client separately authorizes that use.

Promotions and Discounts

Promotions, discounts, packages, and special offers may not be combined unless an offer expressly permits it.

Eligibility requirements, expiration dates, service restrictions, and other material limitations stated with an offer apply to that offer.

Everbare may change or discontinue an offer before a qualifying booking or purchase has been successfully submitted and confirmed while the offer is active. Viewing, saving, clicking, sharing, or attempting to use an expired or discontinued promotion does not constitute acceptance of the offer.

General Client Consent Terms

Accurate Disclosure and Continuing Duty to Update

The client certifies that information provided digitally, in writing, and verbally is accurate and complete to the best of the client’s knowledge.

Before every service, the client must report relevant changes in health, pregnancy or breastfeeding status, medications, supplements, allergies, skincare or hair-removal products, recent treatments, sun exposure, and the condition of the treatment area.

An earlier form does not excuse the client from reporting a change.

Cosmetic and Nonmedical Scope

Everbare provides cosmetic esthetic services, skincare education, and cosmetic product guidance.

Everbare does not diagnose disease, prescribe medication, or provide medical treatment.

A condition, lesion, reaction, or symptom that may require medical evaluation may cause a service to be modified, postponed, stopped, or declined and may result in referral to an appropriate licensed medical professional.

A referral or recommendation to obtain medical attention is not a diagnosis.

Voluntary Consent and Right to Stop

The client voluntarily consents to the booked service and to professional touching, positioning, draping, and manipulation reasonably necessary to perform an in-person service.

The client may contact Everbare before the appointment with questions, request clarification before proceeding, ask questions during an appointment, and request that a voluntary service be paused or stopped at any time.

If the client requests that a service be stopped after the service has begun, 100% of the scheduled price remains due, regardless of the reason the client chooses to stop the service. This provision does not prevent Everbare from stopping, modifying, or discontinuing a service when Everbare determines that doing so is appropriate for safety, contraindications, product instructions, scope of practice, professional judgment, or another reason permitted under this agreement.

Unexpected Reactions and Medical Attention

If an unexpected reaction occurs during an in-person service, the client authorizes Everbare to stop the service, remove or rinse off products, provide basic first aid within the esthetician’s training, and contact appropriate emergency assistance when reasonably necessary.

Everbare may direct the client to an appropriate medical professional.

Severe or rapidly worsening symptoms require prompt medical attention.

Results and Individual Response

Skin, hair, and product responses vary by person and over time.

No specific result, degree of improvement, absence of reaction, duration of benefit, or product tolerance is guaranteed.

The client accepts the disclosed risks of the selected service and agrees to follow applicable preparation and aftercare instructions.

Facial Service Consent

Service Authorization

The client consents to the booked customized facial and to Everbare’s reasonable professional selection and adjustment of products, techniques, treatment areas, timing, and steps based on the client’s disclosures, skin condition, goals, product instructions, contraindications, and response during treatment.

Depending on the service, a facial may include cleansing, exfoliation, warm towels, extractions, masks, massage, LED, high frequency, nano-infusion, dermaplaning, facial cups or tools, serums, moisturizers, sunscreen, and other nonmedical esthetic steps within the esthetician’s scope.

Facial Risks and Expected Effects

Possible effects and risks include temporary redness, warmth, dryness, tightness, stinging, sensitivity, itching, swelling, acne-like breakouts, irritation, allergic or contact reaction, bruising or temporary marks, minor bleeding from extractions, superficial nicks or abrasion from dermaplaning, pigment change, infection, eye irritation, and an unexpected or prolonged reaction.

Risk varies with the client’s skin, disclosures, products, medications, recent procedures, sun exposure, and aftercare.

Facial Aftercare and Reaction Reporting

The client agrees to follow written and verbal aftercare and to contact Everbare promptly about an unexpected or concerning reaction.

If the client does not report a reaction, Everbare may not know to avoid or modify a product, technique, or procedure during a future treatment.

The client should seek prompt medical attention for severe, rapidly worsening, or otherwise concerning symptoms.

Required Facial Photography

Before-and-after photographs are required for facial treatments.

A client who does not consent to required photographs cannot receive the facial treatment.

Waxing Service Consent

Service Authorization and Professional Boundaries

The client consents to the booked face or body waxing service and to the professional touching, positioning, skin support, draping, and reasonable temporary exposure necessary to access and wax the selected area.

Bikini and Brazilian waxing may require repositioning clothing and professional contact near external intimate areas.

Everbare will explain positioning or draping when reasonably necessary. The client may request an adjustment, pause, or stop at any time.

Waxing Risks and Expected Effects

Possible effects include temporary redness, warmth, tenderness, stinging, itching, swelling, follicular irritation or bumps, bruising, minor bleeding, incomplete hair removal, hair breakage, ingrown hairs, temporary pigment change, skin lifting or tearing, abrasion, burns, allergic or contact reaction, infection, scarring, and discomfort.

Risk varies with skin condition, hair, products, medications, recent procedures, sun exposure, disclosure, preparation, technique, and aftercare.

Waxing Preparation, Contraindications, and Hygiene

The client must disclose relevant medications, retinoids, exfoliants, acne treatments, recent peels, laser or resurfacing procedures, sunburn, tanning, pregnancy-related skin changes, allergies, and any irritation, wound, rash, infection, or other change in the treatment area.

Everbare may modify, postpone, or decline waxing when it cannot be performed properly or safely.

Hair length must be sufficient for the selected wax to grip.

For bikini, Brazilian, or other intimate waxing, the client must arrive reasonably clean. A client coming directly from the gym, strenuous exercise, or another activity leaving the treatment area sweaty or soiled should shower or cleanse before arriving.

Everbare may decline or postpone the service when safe and sanitary conditions are not present.

Intimate-Waxing Anatomical Limitation

Bikini and Brazilian services are limited to clients with external vulvar anatomy.

Everbare does not perform penile or scrotal waxing because it is a different service outside Everbare’s current training and offered service menu.

This restriction is disclosed before booking. If a client books despite that disclosure and Everbare cannot perform the service because of the client’s anatomy, the service will not be performed and 100% of the scheduled price is due.

Waxing Timing

Waxing ends at the scheduled appointment time.

If client lateness reduces the available service time, some requested hair may remain.

Everbare may decline to begin when insufficient time remains to perform the service properly or safely.

The full scheduled price remains due when client lateness causes the service to be shortened or declined.

Waxing Aftercare

The client agrees to follow written and verbal aftercare regarding heat, friction, exercise, sexual activity when relevant, pools or hot tubs, sun exposure, exfoliation, products, cleanliness, and ingrown-hair prevention.

The client agrees to contact Everbare promptly about an unexpected or concerning reaction and to seek appropriate medical attention when necessary.

Waxing Photography

Before-and-after photographs are required for facial waxing services, including brow, lip, and chin waxing.

Before-and-after photographs are not taken for body-waxing services, including bikini, Brazilian, underarm, and leg waxing.

Chemical Peel Consent

Eligibility and Required Disclosure

Chemical peels are limited to clients age 18 or older who have completed a prior Everbare facial and skin assessment.

Everbare does not perform a chemical peel during pregnancy or breastfeeding.

Before every peel, the client must accurately disclose relevant health conditions, allergies, medications and supplements, retinoids and active skincare products, isotretinoin history, cold sores, pigment-change history, recent procedures, sun or tanning exposure, current irritation, and healing concerns.

Everbare may require a waiting period, pretreatment, medical clearance, another assessment, or postponement.

Pretreatment and Recent Procedures

As an Everbare safety policy, at least 14 full days must generally pass after waxing, threading, dermaplaning, another peel, microdermabrasion, microneedling, laser or IPL, injectable treatment, or another cosmetic or medical procedure in or near the treatment area.

The skin must be fully healed and free of irritation.

A longer interval or medical clearance may be required based on the procedure, treatment depth, product instructions, skin response, and professional judgment.

The client must avoid tanning and prolonged or deliberate direct sun exposure for at least 14 days before the peel and complete any individualized pretreatment as instructed.

Peel Selection, Application, and Modification

The client authorizes Everbare to select and adjust the professional formulation, concentration, application method, number of layers, treatment area, and contact time based on the assessment, disclosures, skin condition, contraindications, goals, product instructions, and response during treatment.

Everbare may reduce exposure, neutralize or remove the peel early, omit an area, modify the service, stop, postpone, or decline treatment when appropriate.

Chemical Peel Effects, Risks, and Results

Expected effects may include stinging, warmth, redness, dryness, tightness, tenderness, sensitivity, itching, flaking, and peeling.

Visible peeling is not required for a peel to be effective and does not measure treatment quality or success.

Possible adverse effects include prolonged redness, swelling, significant irritation or contact reaction, acne-like breakouts, temporary darkening of spots, hyperpigmentation, hypopigmentation or another temporary or lasting pigment change, uneven color or demarcation, blistering, burns, crusting or scabbing, delayed healing, infection, reactivation of cold sores, and scarring.

Some complications are uncommon but serious. Results and recovery vary and are not guaranteed.

Important Events and Required Aftercare

Peeling, redness, dryness, sensitivity, pigment changes, or another reaction may be visible and may interfere with makeup, work, photographs, travel, outdoor activities, swimming, exercise, or special events.

Healing time cannot be guaranteed. The client is responsible for allowing enough time before an important event.

The client agrees to follow all written and verbal aftercare and not to pick, peel, rub, scratch, or intentionally remove flaking skin.

For at least 14 days after the peel, the client agrees to use broad-spectrum SPF 30 or higher every day and follow its application and reapplication directions.

When swimming, sweating, or getting wet, the client should use sunscreen labeled water resistant and follow its labeled directions.

The client agrees to avoid prohibited products, procedures, heat, exercise, water exposure, and sun exposure for the time Everbare instructs.

Early Termination and Payment

If the peel is neutralized or removed early, stopped because of the client’s skin response, stopped at the client’s request, produces little or no visible peeling, causes an expected or disclosed response, or does not produce the result hoped for, the full scheduled price remains due unless Everbare determines otherwise or applicable law requires otherwise.

This provision does not eliminate Everbare’s obligation to remain within its professional scope and exercise reasonable care.

Required Chemical Peel Photography

Before-and-after photographs of the treatment area are required for chemical-peel documentation, planning, progress comparison, and safety review.

A client who does not consent to required photographs cannot receive the peel.

Virtual Skincare Consultation Terms

Eligibility, Location, and Service Scope

Virtual skincare consultations are limited to clients age 18 or older who are physically located within the United States at the time of the consultation.

The client must accurately disclose the state in which the client is physically located at the time of the consultation. Availability is conditional on Everbare being legally permitted to provide the requested consultation in that state.

If Everbare determines before service that the consultation cannot lawfully be provided based on the client’s location, Everbare will cancel the consultation and refund the consultation payment in full to the original payment method.

A virtual consultation provides cosmetic skincare education, review of the client’s reported routine, and cosmetic product and routine recommendations. It does not include hands-on treatment and is not medical care, diagnosis, prescription, or treatment.

Everbare may decline to advise on a condition outside cosmetic esthetic scope and may recommend evaluation by an appropriate licensed medical professional.

Everbare does not provide virtual consultations to clients located outside the United States.

If the client provides inaccurate or misleading location information and Everbare later determines that the consultation cannot lawfully be provided based on the client’s actual location, Everbare may immediately discontinue the consultation.

A client is not entitled to a refund or complimentary replacement consultation when Everbare’s inability to provide the consultation results from the client’s inaccurate or misleading location disclosure.

Virtual Consultation Payment and Booking Materials

The $45 virtual consultation price is paid in full when booked.

A separate card-on-file authorization is not required solely for this prepaid service.

The client must complete the required questionnaire and submit usable, current photographs when booking.

Recommendations depend on the accuracy, completeness, lighting, image quality, and limitations of the information supplied.

Everbare may request clarification or additional photographs and may limit recommendations when the available information is insufficient.

The client is responsible for submitting the required questionnaire, current photographs, and other requested materials in sufficient time and quality for Everbare to provide the consultation responsibly.

Failure to provide required materials, submission of unusable photographs, incomplete responses, or failure to respond to reasonable requests for clarification does not automatically extend the scheduled appointment, create a complimentary replacement consultation, or entitle the client to a refund.

Everbare may limit the consultation, written routine, or recommendations when the information provided is insufficient to responsibly provide more specific guidance.

Virtual Cancellation and Rescheduling

At least 24 hours’ notice is required to cancel or reschedule a virtual consultation.

A cancellation made at least 24 hours before the scheduled start time will receive a full refund of the prepaid consultation price to the original payment method.

A rescheduling request made at least 24 hours before the scheduled start time allows the prepaid consultation payment to be transferred to the rescheduled appointment. A timely rescheduling request does not create a right to a cash refund.

A cancellation or request to move the appointment received less than 24 hours before the scheduled start is treated as a late cancellation, not a rescheduling.

The $45 prepaid consultation price is not refunded, credited, or transferred following a late cancellation. The client must submit a new appointment request online and pay the applicable consultation price to reserve another appointment.

A pattern of repeatedly rescheduling appointments may result in Everbare declining future appointments, requiring prepayment or additional booking conditions, or otherwise limiting future booking privileges when reasonably necessary to protect appointment availability and business operations.

Virtual Emergency Exception

The client must contact Everbare before the appointment or as soon as reasonably possible to request an emergency exception.

Everbare determines whether an emergency exception applies based on the circumstances.

Because the consultation is remote, contagious illness alone does not automatically qualify. A sickness may qualify when it actually prevents meaningful participation, such as when the client cannot speak or cannot reasonably participate for 30 minutes because of active vomiting or similarly disruptive symptoms.

When Everbare approves an emergency exception, the entire $45 payment will be transferred to one replacement virtual consultation. Approval permits rescheduling and does not guarantee a cash refund.

Repeated emergency-exception requests may result in Everbare declining to accept future bookings when reasonably necessary to protect appointment availability and business operations.

Everbare will consider reasonable disability-related modifications and apply this policy without unlawful discrimination.

Approved Communication Methods

The consultation may occur through:

Google Meet.
A telephone call to a United States telephone number.
Real-time text messaging.
Real-time email communication.

The method must be selected or agreed upon before the appointment. FaceTime is not offered.

During a text- or email-based appointment, Everbare will respond actively during the scheduled appointment window.

The client is responsible for monitoring the selected communication method and responding during that window.

Virtual Timing, Lateness, and No-Show

The consultation begins and ends at the scheduled times. It is not extended because the client joins or responds late.

If the client has not joined, answered, initiated, or responded by 10 minutes after the scheduled start, Everbare will leave or end the live appointment and the client is a no-show.

The prepaid consultation price is not refunded, credited, or transferred.

For a text- or email-based consultation, Everbare’s initial message remains available after a client no-show, and the ordinary seven-day follow-up period begins at the scheduled appointment time.

A no-show does not create a replacement live appointment, extend the reserved 30-minute window, or require unlimited new analysis.

Everbare may limit the written routine when the client does not provide enough responsive information to complete it responsibly.

Technology Failure and Backup Communication

If the originally selected communication method fails, the client and Everbare must make reasonable efforts to continue the consultation through an available backup communication method.

If a video or telephone connection cannot be maintained, the consultation will continue through real-time text messaging or email when reasonably available. A technology problem does not automatically pause, extend, or cancel the reserved appointment window.

The client is responsible for monitoring and responding through the available backup communication method during the scheduled appointment period.

If Everbare is unable to provide the consultation through the original method or any available backup method because of a failure within Everbare’s communication systems, Everbare will arrange an appropriate replacement appointment.

A replacement appointment is not provided when the consultation could have continued through an available backup method but the client did not respond, declined to use the backup method, was late, or was otherwise unavailable during the scheduled appointment window.

A replacement appointment is not provided for client lateness, nonresponse, or a no-show.

Written Routine and Delivery

Everbare will send the personalized written morning and evening skincare routine and product guidance within 24 hours after the scheduled consultation when the client has supplied enough information to prepare it responsibly.

If a technical, delivery, spam-filter, telephone, or account problem prevents receipt, Everbare and the client will communicate by text or email and make reasonable attempts to use another delivery method.

Everbare satisfies the delivery obligation by timely sending the routine via email and is not responsible for delivery issues due to technical, delivery, spam-filter, telephone, or account problems.

Seven-Day Follow-Up Support

The seven-day text or email support period begins immediately after the scheduled consultation.

Everbare will ordinarily respond within 24 hours during that period.

Support covers reasonable clarification, product-use questions, adjustments connected to the consultation, and reported product reactions.

Support does not include unlimited routine redesigns, analysis of unrelated or newly arising concerns, medical diagnosis or treatment, or guaranteed immediate availability.

If Everbare loses communication service and cannot reasonably respond, Everbare will provide a fresh seven-day support period after service is restored.

Substantial new concerns or routine changes may require another paid consultation.

A client may text to ask whether another consultation is needed, and Everbare may answer a basic question without charge at its discretion.

Reaction-related safety communication may continue when reasonably necessary, but severe or worsening symptoms require appropriate medical attention.

Virtual Consultation Photographs

Photographs submitted for a virtual consultation are required and are used to evaluate the client’s reported cosmetic skin concerns and support recommendations.

Everbare may retain photographs for the period reasonably necessary to comply with law, respond to a safety concern or payment dispute, support insurance or legal needs, or maintain records connected to the consultation.

A client who does not authorize the required consultation photographs cannot receive the virtual consultation.

Product Recommendations and Reactions

Product recommendations are based on the information available during the consultation and do not guarantee results, compatibility, or freedom from irritation or allergy.

The client should follow the provided directions, introduce products as recommended, and patch test when instructed or appropriate.

If a suspected reaction occurs, the client should stop the suspected product, contact Everbare so the routine and future recommendations can be reviewed, and seek appropriate medical attention for severe, rapidly worsening, or otherwise concerning symptoms.

Reporting a reaction does not establish that Everbare or a particular product caused it and does not guarantee a product refund, consultation refund, or free replacement service.

If the product was purchased from Circadia, all return, exchange, product-credit, and product-refund requests are governed by Circadia’s current policies and must be directed to Circadia.

Qualifying Circadia Purchase Consultation Refund

A client may qualify for a refund of the $45 consultation price by completing one Circadia product order with a merchandise subtotal of at least $100 before tax and shipping within 14 calendar days after the consultation.

The products do not have to be limited to items Everbare recommended, but the order must be placed through Everbare’s professional Circadia retail link and credited to Everbare.

An account or order linked to another Circadia professional does not qualify unless Circadia credits that order to Everbare.

Everbare will hold the consultation refund for three months after the qualifying Circadia order. This waiting period is intended to account for Circadia’s applicable product-return period and to allow order cancellations, returns, refunds, chargebacks, and other adjustments to be resolved before the consultation refund is issued.

If any portion of the qualifying order is canceled, returned, refunded, charged back, or otherwise adjusted during that period so that the qualifying merchandise subtotal falls below $100 before tax and shipping, the client loses eligibility for the $45 consultation refund.

A client who returns qualifying merchandise before receiving the consultation refund will not receive the $45 consultation refund if the remaining qualifying merchandise subtotal falls below $100 before tax and shipping.

When eligibility remains satisfied after the 3-month period, Everbare will refund the $45 consultation price to the original payment method used to book the consultation.

Payment-processor and financial-institution timelines control when the credit appears.

The client may use this benefit again after paying for a new consultation and completing a new qualifying purchase that independently satisfies all requirements.

The consultation refund is separate from any Circadia product return or refund.

A Circadia return, exchange, credit, or refund is controlled by Circadia and must be requested through Circadia’s applicable process.

Privacy Policy

Everbare Esthetics, LLC collects personal information as reasonably necessary to operate its business, communicate with clients, schedule and provide services, maintain appropriate records, and comply with legal and business obligations.

Information We Collect

Information collected by Everbare may include your name, telephone number, email address or mailing or billing information when provided, appointment and service information, intake and consent information, treatment history, photographs submitted or taken for treatment documentation, communications with Everbare, transaction information, and information you voluntarily provide through Everbare’s website, booking system, forms, or other direct communications.

Payment-card information may be processed and stored by Everbare’s payment processor. Everbare does not store the full payment-card number.

How Information Is Used

Everbare may use personal information to:

Schedule, confirm, modify, and manage appointments.
Provide esthetic services, skincare guidance, and customer support.
Communicate about appointments, services, requested information, or client concerns.
Maintain treatment, consent, safety, and business records.
Process payments and address billing concerns, disputes, or chargebacks.
Prevent fraud or misuse.
Comply with legal, regulatory, tax, accounting, insurance, or record-retention requirements.
Establish, exercise, or defend legal claims or enforce agreements.

Service Providers

Everbare uses third-party service providers to operate portions of the business, which may include website hosting, scheduling, payment processing, communications, and digital record storage. These providers may process information as reasonably necessary to provide their services to Everbare.

Everbare does not sell, rent, or trade personal information for marketing purposes.

SMS and Mobile Information

Clients may separately opt in to receive SMS communications from Everbare Esthetics, LLC.

SMS communications may include appointment-related communications, customer-support messages, responses to client inquiries, service-related information, and other communications consistent with the client’s SMS consent.

Message frequency varies based on appointments, communications, and client activity. Message and data rates may apply.

Mobile telephone numbers, SMS opt-in information, and messaging consent will not be sold, rented, shared, or provided to third parties or affiliates for their own marketing or promotional purposes.

SMS consent is specific to Everbare Esthetics, LLC and is not transferred to another business for marketing purposes. Clients may opt out of SMS communications at any time by replying STOP. A final confirmation message may be sent confirming that the opt-out request was processed. For assistance, reply HELP or contact Everbare Esthetics, LLC at 913-278-1318.

Carriers are not liable for delayed or undelivered messages.

Data Security

Everbare uses reasonable administrative and technical safeguards intended to protect personal information from unauthorized access, use, alteration, or disclosure.

No method of electronic storage or transmission can be guaranteed to be completely secure.

Data Retention and Deletion Requests

Customers may request deletion of personal information maintained by Everbare Esthetics.

Certain information and records may be retained when reasonably necessary for treatment documentation, legal or regulatory compliance, insurance, accounting and tax requirements, payment disputes, chargebacks, fraud prevention, enforcement of agreements, or the establishment, exercise, or defense of legal claims.

Information that Everbare Esthetics is no longer required or reasonably needs to retain will be securely destroyed in accordance with applicable law.

Treatment Photographs

Treatment-documentation photographs are governed by Everbare’s separate Photography and Image Records policy.

Consent to required treatment photography does not constitute consent for advertising, social media, website, portfolio, or other promotional use.

Online Acceptance

By selecting the required unchecked acknowledgment and submitting the applicable booking or consent form, the client confirms that the client was provided access to this complete agreement, agrees to the general policies and service-specific provisions applicable to the booking, voluntarily consents to the booked service, and intends the submission to serve as the client’s electronic signature.

bmitting the booking or consent form, the client intends to electronically sign the version presented for that appointment.

A booking summary highlights important terms but does not replace this complete agreement.

Accessible Booking and Reasonable Accommodation

First-time clients ordinarily book online so required forms and booking records can be completed. A client who has a disability or needs assistance may request a reasonable modification or an effective alternative method of communication.

Everbare will consider reasonable disability-related modifications to its booking, cancellation, communication, and attendance procedures when required by applicable law. Clients are not required to disclose unnecessary medical details when requesting an accommodation.

Appointment Booking

An appointment is not confirmed until all required forms and acknowledgments are completed and all applicable payment or card requirements are satisfied.

The price and duration displayed when booking identify the scheduled services and complete reserved appointment window. First-time studio clients must select the applicable new-client service unless Everbare authorizes another booking method.

Booking an appointment designated for returning clients does not make a first-time client eligible for that service or appointment type. If a first-time client books a returning-client appointment or otherwise selects an appointment type for which the client is not eligible, Everbare may modify, decline, or cancel the booking and require the client to book the applicable new-client service. Any applicable charge will be determined under Everbare’s cancellation, booking-incompatibility, or contraindication policies based on the circumstances.

Card on File and Payment Authorization

Except for a virtual consultation paid in full when booked, an authorized payment card stored through Square is required to book and maintain every appointment. This requirement applies even when the client expects to pay with a gift card, package, credit, or another payment method.

Everbare does not store the full card number. The actual cardholder must authorize the card. If the cardholder is not the client receiving the service, the cardholder must separately provide authorization through Square.

By providing authorization, the cardholder authorizes Everbare and Square to store the card and charge it for:

Services and add-ons listed in the booking at the displayed or otherwise agreed price.
Services and add-ons separately approved during the appointment.
Retail products separately approved at purchase.
A 50% studio late-cancellation or late-rescheduling charge.
A 100% studio no-show charge.
Valid unpaid balances arising under this agreement.

A completed service or approved retail purchase is ordinarily charged at checkout. A policy charge or valid unpaid balance may be processed after the event that creates it. An electronic receipt will be provided when a charge is processed.